Our Privacy Policy
Welcome to GoBarber, a barber booking platform operating in Portugal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. Your privacy is important to us, and we are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using GoBarber, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of personal and usage data:
A. Information You Provide to Us
- Account Information: Name, email address, phone number, password
- Profile Details: User photo, preferences, barber details (if applicable)
- Booking Details: Service type, time, barber selected, location
- Payment Information: Only tokenized/secure payment details via third-party providers (e.g., Stripe)
- Reviews & Ratings: Feedback submitted for services
B. Information Collected Automatically
- IP address and device info
- App usage statistics
- Location data (only with your permission)
- Crash reports and diagnostics
How We Use Your Information
We use your data to:
- Provide and improve our services
- Facilitate bookings between clients and barbers
- Process payments securely
- Send booking confirmations and reminders
- Personalize your experience
- Analyze usage to improve app performance
- Comply with legal obligations
Data Sharing
We may share your data with:
- Barbers/Clients: To facilitate the booking process
- Payment Processors: Stripe for secure transactions
- Service Providers: Firebase, SendGrid, RevenueCat for app functionality
- Legal Authorities: If required by law
We do not sell your personal data to third parties.
Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits
- Access controls and monitoring
User Rights (GDPR)
As a user in Portugal/EU, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: File a complaint with the CNPD
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at geral@gobarber.pt.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy. You may request deletion of your account and data at any time through the app settings or by contacting us.
Cookies and Tracking
Our website uses cookies to improve your experience. You can control cookie preferences through your browser settings. Our mobile app uses analytics tools to understand usage patterns.
Children's Privacy
GoBarber is not intended for users under 16 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of GoBarber after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: geral@gobarber.pt